Kubegrade Privacy Policy

This Privacy Policy explains how Kubegrade Pte. Ltd. (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information when you use our SaaS application and associated agents (“Service”). By accessing or using our Service, you agree to the practices described in this policy. Effective Date: May 1st 2025

Information We Collect

We collect the following types of personal information:

• Information you provide: Name, email address, contact information, payment details, and any other information you submit when registering or using the Service.
• Automatically collected data: IP address, device information, browser type, usage data, and cookies.
• Third-party data: Information received from integrated third-party services (e.g., analytics, payment processors).

How We Collect Information

• When you register for an account or interact with our Service.
• Automatically through cookies and similar tracking technologies.
• From third-party services you connect or interact with through our platform.

How We Use Your Information

• Provide, operate, and improve our Service.
• Process payments and manage subscriptions.
• Communicate with you about updates, security alerts, and support.
• Analyze usage and improve user experience.
• Comply with legal obligations.

Sharing and Disclosure of Information

We may share your information with:

• Service providers: For payment processing, analytics, customer support, and other operational needs.
• Legal authorities: If required by law or to protect our rights.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner.
• We do not sell your personal data to third parties.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes
described in this policy, comply with legal requirements, and resolve disputes.
When your account is closed, we will delete or anonymize your data as required by
law.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Authenticate users
• Remember preferences
• Analyze usage patterns
• Improve our Service

You can manage your cookie preferences through your browser settings and via
the cookie management modal on our website.

Security Measures

We implement industry-standard security measures, including encryption, access controls, and regular security assessments, to protect your data from unauthorized access, alteration, or disclosure.

Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Object to or restrict certain processing activities
• Request data portability

To exercise your rights, contact us at support@kubegrade.com

Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us with personal data, please contact us for removal.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website or via email. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us:

If you have any questions or concerns about this Privacy Policy or your data,
please contact us at:
Kubegrade Pte. Ltd.
support@kubegrade.com
68 CIRCULAR ROAD,
#02-01

SINGAPORE 049422